June 20, 2019

Salesman Spending Too Much Time on Facebook? Put Them to Work Answering Facebook Chat Requests From Your Website!

Product · 2 min read · By Abigail

Install Facebook Messenger on your site and turn social time into qualified, verified leads.

There's one for every dealership — someone who spends way too much time on Facebook when they should be returning calls, sending quotes, or taking photos of new inventory. Whatever the case, you can now kill two birds with one stone: let them stay on Facebook and have them manage Facebook chat requests coming from customers on your website.

Yes, you heard that right — you can now have Facebook Messenger installed on your website so you can answer questions customers have about inventory, service, parts, and anything else. What makes this especially valuable to a dealer:

  • 1. When the customer uses their Facebook profile to initiate chat, it not only generates a lead — you can also trust that the customer information is accurate and reliable, since it comes from their Facebook profile.

  • 2. Chat history and customer information is saved within your dealership Facebook account and can be referenced at any time.

  • 3. Manage both your Instagram messages/comments and Facebook from the Facebook Messenger console — a great way to consolidate both Facebook and Instagram lead conversations in a single place.

There are other chat products out there with different features, but when it comes time to integrate with the most important and popular social media platforms out there, Buzznerd Trucks will get you set up.